Last updated: July 2026
These Terms and Conditions govern the purchase and use of the web design, development, and maintenance services offered by ListSyncer through listsyncer.io or by direct agreement with the client.
By using our services or signing a proposal with ListSyncer, you accept the terms described on this page. For the specific details of your project (exact scope of work, timeline, number of included revisions), always refer to the signed commercial proposal for your project: this page describes the general terms that apply to every client.
These terms apply to professionals and businesses purchasing our services in the exercise of their trade or profession (B2B relationships). If you purchase our services as a private consumer, additional statutory withdrawal rights under Italian consumer protection law may apply in addition to what is described on this page.
ListSyncer · Sole Proprietor (Libero Professionista) · VAT: 14629080962 · Milan, Italy
For any questions about these terms, write to us at: [email protected]
We offer website design, custom web development, local SEO, and maintenance (Care Plan) services. The exact scope of each project, including pages included, features, and timeline, is defined in the commercial proposal signed before work begins, and takes precedence over any general description found on this site.
Prices shown on the Pricing page are indicative; the final price for your project is confirmed in the commercial proposal you receive before we start.
If you're not satisfied within 3 days of paying the deposit, you can cancel the project. We'll refund the amount paid, minus 25% of the total project value (equal to half the deposit), to cover the time and work already reserved and started for your project. After the 3 days, the deposit paid is non-refundable.
If you decide to cancel the project after the 3-day window described above, the deposit already paid is not refunded, as it covers work already reserved and started. Any additional cancellation terms specific to your project are set out in your signed commercial proposal.
Stated timelines, for example 15 working days, run from receipt of the deposit and assume the client provides requested content, materials, and feedback promptly. Delays in providing content or approvals on the client's side will proportionally shift the expected delivery date.
The number of included revision rounds depends on the package chosen, see the Pricing page or your commercial proposal. A revision is a refinement of an element already agreed upon; requests for new features or changes beyond what was agreed are not considered included revisions and are quoted separately before being carried out.
For the 30 days following the site's launch, we fix any bugs or malfunctions in what was delivered, free of charge. It covers technical defects in what we built; it does not cover new features, outages of third-party services such as hosting or domain, or issues caused by changes made by the client or a third party after delivery.
Upon receipt of the final balance, ownership of the delivered website, design, code, and content created for you, transfers to the client. Domain and hosting, where registered on the client's behalf, are transferred or made accessible to the client. We reserve the right to showcase completed projects in our own portfolio, unless otherwise agreed in writing.
The client is responsible for the accuracy of the content they provide, text, images, logos, and trademarks, and warrants that they hold the necessary rights to use it. ListSyncer is not liable for third-party rights infringements arising from materials supplied by the client.
Our services rely on third-party providers, including hosting, domain registrars, email services, and analytics tools. We are not responsible for outages, changes, or malfunctions caused by these external providers, outside of our direct control.
To the extent permitted by law, ListSyncer's total liability for any claim related to the services provided is limited to the amount actually paid for the specific project. We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
The first year of maintenance, hosting, and baseline security is included in the project price. From the second year onward, the Care Plan is an optional monthly paid service, see the Pricing page for details and available plans, cancellable at any time with no penalty.
These terms are governed by Italian law. Any dispute relating to our services falls under the exclusive jurisdiction of the Court of Milan, save for any mandatory legal provisions applicable to consumers.
We may update these terms over time; the last-updated date at the top of the page reflects the current version. Any material changes affecting a project already underway will be communicated to you directly.
For any questions about these Terms and Conditions, write to us at: [email protected]